Monterey Hotel - Saint Helier

St Saviours Road, Saint Helier, Jersey, JE2 7LAshow map
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Highlights
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8of 30 hotels in St Helier
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Jersey

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Overview

Monterey Hotel is set in a shopping area, 25 minutes' walk of The Mansell Collection. The hotel is housed in a 4-story building with views over the city. It features daily housekeeping, laundry service and sightseeing arrangements as well as free self-parking, a safety deposit box and a cloakroom.

This 3-star property enjoys its central location in vicinity of Steam Clock . Maritime Museum and Occupation Tapestry Gallery is 15 minutes’ walk from this hotel.

Stores and boutiques are within easy reach of the hotel.

Monterey Hotel can be reached in a 15-minute drive from Jersey airport.

Rooms

The venue comprises of modern rooms with comforts such as individual climate control, ironing facilities and a DVD player. They are also complete with coffee/tea making machines, a kettle and an ice machine.

Eat & Drink

The dining area serves traditional English breakfast each morning. A snack bar is available on site. Alvin's Hot Stuff Pizza is located very close to the hotel.

Relax

The hotel includes a steam room and a Jacuzzi together with steam baths and hammam. A gym area and a fitness centre are available to all guests.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of floors:   4.  Number of rooms:   73.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Sauna

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Newspaper service

Dining

  • Continental breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Packed lunches

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Sun terrace
  • Sauna
  • Jacuzzi

Room view

  • City view

Room features

  • Individual heating
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 10 amFREE
Children & extra bedsAll children0 - 3 yearsExisting beddingFREEExtra bedAll children4 - 15 yearsExtra bedThere are no cots provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Elizabeth CastleElizabeth Castle2600 ftSt Aubin's Bay
St. Helier BeachSt. Helier Beach2400 ftSt. Helier
St Helier Central MarketSt Helier Central Market2500 ftHalkett Place
16 New Street 16 New Street 2900 ft16 New Street
Jersey MuseumJersey Museum3700 ft5 Caledonia Place
Steam Clock - AriandeSteam Clock - Ariande4200 ftRue de la Liberation
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Alvin's Hot Stuff PizzaAlvin's Hot Stuff Pizza700 ftStopford Road
The New RajThe New Raj1000 ft8 St. Saviours Road
BellagioBellagio1100 ftCharing Cross
Barros' Tropical BistroBarros' Tropical Bistro1500 ft37 David Place
Seven AngelsSeven Angels1800 ft80 Bath Street
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Maritime Museum and Occupation Tapestry GalleryMaritime Museum and Occupation Tapestry Gallery4400 ftNew North Quay New North Quay
The Mansell CollectionThe Mansell Collection1.3 miLa Route de St. Aubin
Samares ManorSamares Manor1.4 miLa Grande Route de Saint-Clement
The Gardens of Sameres ManorThe Gardens of Sameres Manor1.4 miSamares Manor La Grande Route de St. Clement
La Hougue BieLa Hougue Bie1.7 miLa Route de la Hougue Bie
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Getting around
Airports
Jersey (JER)4.6 mi
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Reviews
8.0
FabulousBased on  97  reviews

Rating by category:

10.0
Service
  • 8.8
    Superb

    We enjoyed the food and the service excelent.The hotel needed an update in the decorating.

  • 9.2
    Superb

    The hotel staff were very friendly especially in the restaurant. Two memebers of my family have a wheat allergy and the chef was excellent in ensuring we could eat at the restaurant. The location was good for getting to the shopping area. Overall a good value break where were were looked after by the staff.

    The hotel was a bit tired in places and could benefit from some redecoration

  • 9.6
    Exceptional

    The staff were very good, approachable, helpful & friendly.

  • 6.6
    Good

    Staff were very helpful when talking to you directly but I was witness to a lady making a complaint and following with a request of which the gentleman did with no problem but when she left he pulled a face at me as if to say "what a pain". However I have personally found them to be helpful and they were discreet enough when I asked questions which may have seen out of the norm.

    Quality of food was very budget hotel, basic meal hidden behind A la Carte Menu but reflected well for the price.

  • 8.2
    Fabulous

    Went with my Mum for 4 night break. We opted for half board at the hotel, which was excellent . The choice and quality off the meals were very good.

    Only negative was I like to use my iPad and iPhone to check emails and Internet. But could only get connection in reception or bar/dining room area. Would like to be able to use in bedroom.

  • 9.2
    Superb

    The hotel was clean and pleasant if slightly dated in decor; the rooms were of good size and the beds very comfortable. All the staff were helpful and friendly without being overly familiar. The hotel was well located being about 15 minutes walk from the centre of St Helier; parking was easy on site. We only had breakfast there but the food choice was excellent.

    If I could criticise anything with would be the decor; everything was immaculately clean but the whole place would benefit from a cosmetic update.

  • 7.0
    Very good

    The hotel staff were unfailingly friendly and helpful, the food was very good whether it was in the restaurant or the bar. The indoor swimming pool gym & spa were were good. Overall our experience was very good and we would stay there again. The negatives which i mention below did not detract from our enjoyment.

    The Monterey is a little bit far out of town with not too much alternative evening entertainment close at hand. There is a bus stop just outside the hotel but the service stops at around 6pm. The rooms are very warm and this was a common complaint echoed by many guests. The hotel has no A/C or air handling system.

  • 7.4
    Very good

    gym was very poor compared to other hotels i have stayed in. no good workout to take.

  • 8.2
    Fabulous

    The Staff are excellent, Half board is excellent value for money. The rooms are comfortable.

    The bedrooms require refurbisment

  • 7.8
    Fabulous

    The staff were courteous and friendly. The food was of a good standard and the room was spacious.

    Location was a little out of town but on a bus route so once you had a timetable you could travel around the island at your leisure.

  • 10.0
    Exceptional

    Everything, the friendliest staff you could meet anywhere, very clean and good value for money.

  • 7.0
    Very good

    I liked the bar and restaurant area especially, the staff on the whole were very friendly apart from one man on reception who my daughter nicknamed Mr Grumpy pants!

    The room was spacious and clean but would definitely benefit from a refurb. At £109 per night I was a little disappointed.

  • 7.8
    Fabulous

    Exceptionally friendly, professional helpful staff

    Only place to sit outside away from the pool area was in the shade and principally intended for smokers.

  • 6.2
    Good

    The bed was awful. A huge dent in the middle of it which I kept rolling into.it was truly terrible. Other than that it was a good hotel,however that would stop me from booking there again.

  • 9.2
    Superb

    All the staff were very friendly and helpful. The food was excellent and good value for half board. We didnt feel the need to eat anywhere else.

    More could be made of the leisure facilities. The gym equipment needs to be updated. It would have been nice to have had beauty options such as facials, nails etc.

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Highlights
TripAdvisor Traveler Rating
read all 865 verified reviews
TripAdvisor Traveler Rating
8of 30 hotels in St Helier
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Jersey

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 10 amFREE
Children & extra bedsAll children0 - 3 yearsExisting beddingFREEExtra bedAll children4 - 15 yearsExtra bedThere are no cots provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
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Getting around
Airports
Jersey (JER)4.6 mi
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Check rooms and rates
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Rooms and Guests
2Guests1room
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