Monterey Hotel - Saint Helier49.190052, -2.097251
According to guest reviews, the hotel has been rated as Hotels Recommended by Guests in Jersey
Monterey Hotel is set in a shopping area, 25 minutes' walk of The Mansell Collection. The hotel is housed in a 4-story building with views over the city. It features daily housekeeping, laundry service and sightseeing arrangements as well as free self-parking, a safety deposit box and a cloakroom.
This 3-star property enjoys its central location in vicinity of Steam Clock . Maritime Museum and Occupation Tapestry Gallery is 15 minutes’ walk from this hotel.
Stores and boutiques are within easy reach of the hotel.
Monterey Hotel can be reached in a 15-minute drive from Jersey airport.
The venue comprises of modern rooms with comforts such as individual climate control, ironing facilities and a DVD player. They are also complete with coffee/tea making machines, a kettle and an ice machine.
Eat & Drink
The dining area serves traditional English breakfast each morning. A snack bar is available on site. Alvin's Hot Stuff Pizza is located very close to the hotel.
The hotel includes a steam room and a Jacuzzi together with steam baths and hammam. A gym area and a fitness centre are available to all guests.
Wireless internet is available in the entire hotel for free.
Public parking is possible on site for free.
Number of floors: 4. Number of rooms: 73.
On-site car park
24-hour room service
Bar/ Lounge area
Seasonal outdoor pool
Indoor swimming pool
Sports & Fitness
- Fitness centre
- Golf course
- 24-hour room service
- Car rental
- Bicycle rental
- Dry cleaning
- Tours/Ticket assistance
- Newspaper service
- Continental breakfast
- Restaurant buffet
- Bar/ Lounge area
- Packed lunches
- Business centre
- Meeting/ Banquet facilities
- Children's menu
Spa & Leisure
- Seasonal outdoor pool
- Indoor swimming pool
- Sun terrace
- City view
- Individual heating
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
- Hair dryer
- Free toiletries
- Electric kettle
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
- Carpeted floor
Rooms and availability
2 Single beds2 Single beds, 1 Double bed
In the Room
1 Single bed
1 Double bed1 Double bed, 2 Single beds, 2 Single beds or 1 Double bed
In the Room
1 Double bed
- City landmarks
Rating by category:
We enjoyed the food and the service excelent.The hotel needed an update in the decorating.
The hotel staff were very friendly especially in the restaurant. Two memebers of my family have a wheat allergy and the chef was excellent in ensuring we could eat at the restaurant. The location was good for getting to the shopping area. Overall a good value break where were were looked after by the staff.
The hotel was a bit tired in places and could benefit from some redecoration
The staff were very good, approachable, helpful & friendly.
Staff were very helpful when talking to you directly but I was witness to a lady making a complaint and following with a request of which the gentleman did with no problem but when she left he pulled a face at me as if to say "what a pain". However I have personally found them to be helpful and they were discreet enough when I asked questions which may have seen out of the norm.
Quality of food was very budget hotel, basic meal hidden behind A la Carte Menu but reflected well for the price.
Went with my Mum for 4 night break. We opted for half board at the hotel, which was excellent . The choice and quality off the meals were very good.
Only negative was I like to use my iPad and iPhone to check emails and Internet. But could only get connection in reception or bar/dining room area. Would like to be able to use in bedroom.
The hotel was clean and pleasant if slightly dated in decor; the rooms were of good size and the beds very comfortable. All the staff were helpful and friendly without being overly familiar. The hotel was well located being about 15 minutes walk from the centre of St Helier; parking was easy on site. We only had breakfast there but the food choice was excellent.
If I could criticise anything with would be the decor; everything was immaculately clean but the whole place would benefit from a cosmetic update.
The hotel staff were unfailingly friendly and helpful, the food was very good whether it was in the restaurant or the bar. The indoor swimming pool gym & spa were were good. Overall our experience was very good and we would stay there again. The negatives which i mention below did not detract from our enjoyment.
The Monterey is a little bit far out of town with not too much alternative evening entertainment close at hand. There is a bus stop just outside the hotel but the service stops at around 6pm. The rooms are very warm and this was a common complaint echoed by many guests. The hotel has no A/C or air handling system.
gym was very poor compared to other hotels i have stayed in. no good workout to take.
The Staff are excellent, Half board is excellent value for money. The rooms are comfortable.
The bedrooms require refurbisment
The staff were courteous and friendly. The food was of a good standard and the room was spacious.
Location was a little out of town but on a bus route so once you had a timetable you could travel around the island at your leisure.
Everything, the friendliest staff you could meet anywhere, very clean and good value for money.
I liked the bar and restaurant area especially, the staff on the whole were very friendly apart from one man on reception who my daughter nicknamed Mr Grumpy pants!
The room was spacious and clean but would definitely benefit from a refurb. At £109 per night I was a little disappointed.
Exceptionally friendly, professional helpful staff
Only place to sit outside away from the pool area was in the shade and principally intended for smokers.
The bed was awful. A huge dent in the middle of it which I kept rolling into.it was truly terrible. Other than that it was a good hotel,however that would stop me from booking there again.
All the staff were very friendly and helpful. The food was excellent and good value for half board. We didnt feel the need to eat anywhere else.
More could be made of the leisure facilities. The gym equipment needs to be updated. It would have been nice to have had beauty options such as facials, nails etc.